How To Fix J1IN013 - PAN not available

SAP Error Message - Details

• Message type: E = Error

• Message class: J1IN - India Localization

• Message number: 013

• Message text: PAN not available

What causes this issue?

You want to post a document. This is, however, not possible since the
PAN of the relevant vendor or the customer is missing or tax rate
applicable is not 20%.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Maintain the PAN for the vendor or the customer or maintain a tax
type/tax code with a rate 20% as liable for tax calculation. To do so,
either go to transaction FK02 / FD02 and enter the relevant details or
assign a right tax type/tax code.
On the <LS>Customer: General Data</> or the <LS>Vendor: General Data</>
screen, choose the <LS>CIN Details</> pushbutton.
In the <LS>Withholding Tax</> tab, enter the PAN in the <LS>PAN No.</>
field or assign the correct tax type/tax code as liable.
Save your entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1IN013 - PAN not available ?

  The SAP error message J1IN013: PAN not available typically occurs in the context of Indian tax compliance, particularly when dealing with Goods and Services Tax (GST) and the requirement for a Permanent Account Number (PAN) for tax purposes.
  Cause:
  The error message indicates that the system is unable to find the PAN (Permanent Account Number) for the vendor or customer in question. This can happen due to several reasons:
  
  Missing PAN Information: The PAN number has not been entered in the vendor or customer master data.
  Incorrect PAN Format: The PAN number may be incorrectly formatted or invalid.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
  Configuration Issues: The system may not be properly configured to handle PAN-related data.
  
  Solution:
  To resolve the J1IN013 error, you can take the following steps:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the vendor or customer master record in SAP.
  Ensure that the PAN number is correctly entered in the relevant field.
  Verify that the PAN is valid and follows the correct format (10 characters, alphanumeric).
  
  
  
  Update PAN Information:
  
  If the PAN is missing or incorrect, update the vendor or customer master data with the correct PAN.
  Use transaction codes like XK02 (for vendor) or FD02 (for customer) to make the necessary changes.
  
  
  
  Check Configuration Settings:
  
  Ensure that the configuration settings for tax codes and PAN handling are correctly set up in the system.
  Consult with your SAP Basis or configuration team if you suspect configuration issues.
  
  
  
  Data Synchronization:
  
  If your organization uses multiple systems, ensure that the PAN data is synchronized across all relevant systems.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to J1IN013 for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation on GST compliance and PAN requirements to ensure that your system is set up correctly.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the J1IN013 error and ensure that your SAP system is compliant with Indian tax regulations.