How To Fix J1B_SRV002 - Enter a valid service number

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_SRV - Message Class for MM-SRV (localization Brazil)

• Message number: 002

• Message text: Enter a valid service number

What causes this issue?

The service number you have entered does not exist in the service
master.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an existing service number or create a service-master record with
the service number you have specified.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_SRV002 - Enter a valid service number ?

  The SAP error message J1B_SRV002: Enter a valid service number typically occurs in the context of service-related transactions, particularly in the Brazilian localization of SAP. This error indicates that the system is expecting a valid service number to be entered, but the input provided does not meet the required criteria.
  Causes:
  
  Invalid Service Number: The service number entered does not exist in the system or is not recognized.
  Configuration Issues: The service number may not be properly configured in the system, or the relevant service master data may be missing.
  Data Entry Errors: There may be typographical errors in the service number entered by the user.
  Authorization Issues: The user may not have the necessary permissions to access the service number or related data.
  System Settings: The system may not be set up to recognize the service number due to localization settings or other configuration parameters.
  
  Solutions:
  
  Verify Service Number: Check the service number you are entering for any typographical errors. Ensure that it is the correct number as per the service master data.
  Check Service Master Data: Go to the service master data (transaction code AC03 or similar) and verify if the service number exists and is correctly configured.
  Review Configuration: Ensure that the service number is properly configured in the system. This may involve checking the relevant customizing settings in the SAP system.
  User Authorization: Ensure that you have the necessary authorizations to access the service number. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources specific to your version and localization for additional guidance on service numbers.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or SAP Help Desk for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AC03 (Display Service Master) or J1B1N (Service Invoice) to navigate through service-related data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates.
  Localization Settings: Since this error is specific to the Brazilian localization, ensure that your system settings align with local regulations and requirements.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.