How To Fix J1B_NFE_ERP_GRC418 - Event could not be signed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J1B_NFE_ERP_GRC - Message Class for NFe ERP-GRC Communication

  • Message number: 418

  • Message text: Event could not be signed

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message J1B_NFE_ERP_GRC418 - Event could not be signed ?

    The SAP error message J1B_NFE_ERP_GRC418: Event could not be signed typically relates to issues with the electronic invoicing process in Brazil, particularly when dealing with the Nota Fiscal Eletrônica (NF-e) system. This error can occur during the signing of the NF-e XML file, which is a crucial step in the electronic invoicing process.

    Causes:

    1. Certificate Issues: The digital certificate used for signing the NF-e may be invalid, expired, or not properly configured in the SAP system.
    2. Configuration Errors: Incorrect configuration settings in the SAP system related to electronic invoicing or the NF-e process.
    3. Authorization Issues: The user or system may not have the necessary authorizations to perform the signing operation.
    4. Network Issues: Connectivity problems with the web services used for NF-e processing can also lead to this error.
    5. Software Bugs: There may be bugs or issues in the SAP version being used that affect the signing process.

    Solutions:

    1. Check Digital Certificate:

      • Ensure that the digital certificate is valid and not expired.
      • Verify that the certificate is correctly installed and configured in the SAP system.
      • If necessary, renew the certificate and update it in the system.
    2. Review Configuration Settings:

      • Check the configuration settings for NF-e in the SAP system (transaction codes like J1BNFE or J1B1NFE).
      • Ensure that all parameters related to the NF-e process are correctly set up.
    3. User Authorizations:

      • Verify that the user executing the NF-e process has the necessary authorizations to sign the document.
      • Check roles and permissions in the SAP system.
    4. Network Connectivity:

      • Ensure that there are no network issues preventing the SAP system from connecting to the NF-e web services.
      • Test the connectivity to the relevant endpoints.
    5. Update SAP System:

      • Check for any available updates or patches for your SAP system that may address known issues with NF-e processing.
      • Consult SAP Notes related to NF-e and the specific error message for additional guidance.
    6. Consult SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.

    Related Information:

    • SAP Notes: Look for specific SAP Notes related to NF-e and the error message J1B_NFE_ERP_GRC418 for additional troubleshooting steps and solutions.
    • Documentation: Review the official SAP documentation on electronic invoicing in Brazil for best practices and configuration guidelines.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the cause of the J1B_NFE_ERP_GRC418 error in your SAP system.

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