How To Fix J1B_NFE_ERP_GRC231 - Model &1 is not supported for CT-e

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE_ERP_GRC - Message Class for NFe ERP-GRC Communication

• Message number: 231

• Message text: Model &1 is not supported for CT-e

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE_ERP_GRC231 - Model &1 is not supported for CT-e ?

  The SAP error message J1B_NFE_ERP_GRC231 indicates that the model specified (denoted as &1) is not supported for the CT-e (Conhecimento de Transporte Eletrônico) process. This error typically arises in the context of electronic invoicing and transportation documents in Brazil, where compliance with local regulations is crucial.
  Cause:
  
  Unsupported Model: The model specified in the error message is not recognized or supported by the CT-e framework in your SAP system. This could be due to using an outdated or incorrect model for the electronic transport document.
  Configuration Issues: There may be configuration settings in your SAP system that do not align with the requirements for CT-e processing.
  Version Mismatch: The version of the SAP system or the specific module handling CT-e may not support the model you are trying to use.
  
  Solution:
  
  Check Model Configuration: Verify the model you are trying to use. Ensure that it is a valid and supported model for CT-e in your SAP system. You can refer to SAP documentation or consult with your SAP Basis or functional team.
  Update Configuration: If the model is indeed unsupported, you may need to update your configuration settings to use a supported model. This may involve changes in the customizing settings for electronic invoicing.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  System Upgrade: If your SAP system is outdated, consider upgrading to a newer version that supports the required models for CT-e.
  Testing: After making changes, conduct thorough testing to ensure that the CT-e processing works as expected without triggering the error.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to electronic invoicing and CT-e to understand the supported models and configurations.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Legal Compliance: Ensure that your organization is compliant with Brazilian tax regulations regarding electronic transport documents, as this can impact the models you are allowed to use.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.