How To Fix J1B_NFE605 - Customer Presence Indicator & not is valid

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 605

• Message text: Customer Presence Indicator & not is valid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE605 - Customer Presence Indicator & not is valid ?

  The SAP error message J1B_NFE605, which indicates that the "Customer Presence Indicator" is not valid, typically arises in the context of Brazilian tax compliance, particularly when dealing with Nota Fiscal Eletrônica (NF-e) processes. This error suggests that the system is unable to recognize or validate the presence indicator for a customer in the context of electronic invoicing.
  Cause:
  
  Invalid Customer Presence Indicator: The customer associated with the transaction may have an invalid or missing presence indicator in their master data.
  Configuration Issues: There may be issues with the configuration settings related to the NF-e process in the SAP system.
  Data Inconsistencies: The customer master data may not be properly maintained, leading to inconsistencies in the presence indicator.
  Missing or Incorrect Tax Information: The tax information related to the customer may not be correctly set up, which can affect the presence indicator.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify the "Customer Presence Indicator" field. Ensure that it is correctly filled out according to the requirements for NF-e.
  If necessary, update the customer master data to include a valid presence indicator.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for NF-e in the SAP system (transaction code SPRO).
  Ensure that the settings related to customer presence indicators are correctly configured.
  
  
  
  Validate Tax Information:
  
  Ensure that the tax information for the customer is complete and accurate.
  Check if the customer is assigned to the correct tax classification and that all necessary tax-related fields are filled out.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to NF-e and customer presence indicators for any specific guidelines or updates.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Nota Fiscal Eletrônica (NF-e): This is an electronic invoicing system used in Brazil for tax compliance. Understanding the requirements for NF-e is crucial for proper configuration and operation.
  Customer Presence Indicator: This indicator is used to determine the presence of the customer in the transaction, which can affect tax calculations and compliance.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the J1B_NFE605 error and ensure that your customer data is compliant with Brazilian tax regulations.