How To Fix J1B_NFE373 - Enter for reason &1 a description with at least 15 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 373

• Message text: Enter for reason &1 a description with at least 15 characters

What causes this issue?

You have entered for a reason a description that is shorter than 15
characters.
This is not compliant with the requirements from the tax authority.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You cannot save the description for the reason.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE373 - Enter for reason &1 a description with at least 15 characters ?

  The SAP error message J1B_NFE373 typically occurs in the context of Brazil's Nota Fiscal Eletrônica (NF-e) process. This error indicates that a reason code has been entered, but the accompanying description is either missing or does not meet the minimum character requirement of 15 characters.
  Cause:
  The error is triggered when:
  
  A reason code is provided for a specific transaction (like a cancellation or adjustment), but the description associated with that reason code is either too short or not provided at all.
  The system requires a detailed explanation for certain actions, especially in compliance with Brazilian tax regulations.
  
  Solution:
  To resolve this error, you should:
  
  Check the Reason Code: Identify the reason code that has been entered. This is usually found in the relevant transaction or document where the error occurred.
  Provide a Valid Description: Ensure that you enter a description that is at least 15 characters long. The description should clearly explain the reason for the action being taken.
  Save the Changes: After entering the valid description, save the changes and try to process the transaction again.
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to Nota Fiscal Eletrônica for specific guidelines on the required fields and formats.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with NF-e processing, such as J1B1N (for NF-e generation) or J1B2N (for NF-e cancellation).
  User Exits and Enhancements: If you are frequently encountering this issue, consider checking if there are any user exits or enhancements that can be implemented to streamline the process of entering reason codes and descriptions.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By ensuring that the description meets the required length and is relevant to the reason code, you should be able to resolve the J1B_NFE373 error effectively.