How To Fix J1B_NFE368 - Goods receipt quantity (&1) differs from XML quantity (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 368

• Message text: Goods receipt quantity (&1) differs from XML quantity (&2)

What causes this issue?

You have tried to post an invoice using the automated functions of
<ZK>SAP BusinessObjects Nota Fiscal Electr(nica</>. However, the system
found that goods receipt quantity for order unit &V1& &V3& in your SAP
system differs from the quantity in the XML data for order unit &V2&
&V3&.

System Response

The system cannot post the invoice.

How to fix this error?

Check the inbound delivery posting(s) and the goods receipt posting(s)
for purchase order &V4& in your SAP system to find the discrepancy.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE368 - Goods receipt quantity (&1) differs from XML quantity (&2) ?

  The SAP error message J1B_NFE368 indicates a discrepancy between the goods receipt quantity recorded in the SAP system and the quantity specified in the XML file being processed. This error typically arises in the context of electronic invoicing or integration with external systems, particularly in Brazil, where specific regulations govern the handling of electronic documents.
  Cause:
  
  
  Quantity Mismatch: The most common cause of this error is that the quantity of goods received (as recorded in the SAP system) does not match the quantity specified in the XML file. This can happen due to:
  
  Incorrect data entry during the goods receipt process.
  Changes in the order quantity that were not updated in the XML file.
  Errors in the XML file itself, such as incorrect data formatting or values.
  
  
  
  Timing Issues: If the XML file is generated before the goods receipt is posted in SAP, it may reflect outdated or incorrect quantities.
  
  
  Configuration Issues: There may be issues with the configuration of the integration between SAP and the external system generating the XML.
  
  
  Solution:
  
  
  Verify Data: Check the goods receipt document in SAP to confirm the quantity recorded. Compare this with the quantity in the XML file.
  
  Use transaction codes like MIGO (for goods movements) or MB03 (to display material documents) to review the details.
  
  
  
  Correct the XML File: If the XML file contains incorrect data, it needs to be corrected to match the actual goods receipt quantity in SAP. This may involve:
  
  Updating the external system that generates the XML to ensure it reflects the correct quantities.
  Regenerating the XML file after correcting any discrepancies.
  
  
  
  Reprocess the Document: After ensuring that the quantities match, reprocess the XML file in SAP to see if the error persists.
  
  
  Check Configuration: If the issue is recurrent, review the configuration settings for the integration between SAP and the external system. Ensure that the mapping of fields and data formats are correctly set up.
  
  
  Consult Documentation: Refer to SAP notes or documentation specific to electronic invoicing in Brazil (if applicable) for any additional guidelines or updates that may affect the processing of goods receipts and XML files.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Documentation: Review the integration documentation for the external system generating the XML to ensure compliance with SAP's requirements.
  User Roles and Authorizations: Ensure that the user processing the XML has the necessary authorizations to perform the required actions in SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.