How To Fix J1B_NFE347 - Update request for document &1 &2 failed; contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 347

• Message text: Update request for document &1 &2 failed; contact system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE347 - Update request for document &1 &2 failed; contact system administrator ?

  The SAP error message J1B_NFE347 indicates that there was a failure in updating a document, and it typically relates to the Brazilian Nota Fiscal Electronic (NF-e) process. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Technical Issues: There may be a technical issue in the SAP system, such as a problem with the database or a temporary system outage.
  Configuration Errors: Incorrect configuration settings in the NF-e setup can lead to update failures.
  Data Issues: Missing or incorrect data in the document being processed can cause the update to fail.
  Authorization Problems: The user may not have the necessary authorizations to perform the update.
  Integration Issues: Problems with the integration between SAP and external systems (like SEFaz) can lead to failures in document processing.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the failure.
  Verify Configuration: Ensure that the NF-e configuration is correctly set up in the system. This includes checking the settings for document types, number ranges, and other relevant configurations.
  Data Validation: Validate the data in the document that is being processed. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to perform the update.
  Retry the Process: Sometimes, simply retrying the process after a short period can resolve temporary issues.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it is a technical issue that requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as J1B1N (NF-e Outbound) and J1B2N (NF-e Inbound) for managing NF-e documents.
  Documentation: Refer to SAP documentation related to NF-e for detailed guidelines on configuration and troubleshooting.
  Community Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the J1B_NFE347 error in your SAP system.