How To Fix J1B_NFE328 - Delivery &1 with external identification number &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 328

• Message text: Delivery &1 with external identification number &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE328 - Delivery &1 with external identification number &2 does not exist ?

  The SAP error message J1B_NFE328 indicates that a delivery with a specific external identification number does not exist in the system. This error typically arises in the context of electronic invoicing or document processing, particularly in Brazil, where the J1B transaction codes are often used for handling Nota Fiscal Eletrônica (NFE) processes.
  Cause:
  
  Non-Existent Delivery: The delivery number specified in the error message does not exist in the SAP system. This could be due to a typo or incorrect entry.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to the delivery not being recognized.
  Incorrect Configuration: The configuration settings for the NFE process may not be set up correctly, leading to the system not being able to find the delivery.
  Document Deletion: The delivery might have been deleted or not created properly in the system.
  
  Solution:
  
  Verify Delivery Number: Check the delivery number and external identification number for any typographical errors. Ensure that the numbers are entered correctly.
  Check Delivery Existence: Use transaction codes like VL03N (Display Outbound Delivery) to verify if the delivery exists in the system. If it does not, you may need to create it or investigate why it is missing.
  Review Configuration: Ensure that the configuration for the NFE process is correctly set up. This includes checking the settings in the relevant customizing transactions (e.g., J1B, J1BNFE).
  Data Consistency Check: Run consistency checks or reports to ensure that all necessary data is correctly synchronized and available in the system.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation related to the NFE process in SAP, especially if you are working with Brazilian localization.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.