How To Fix J1B_NFE028 - Switching document no. &1 with status &2 to contingency is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 028

• Message text: Switching document no. &1 with status &2 to contingency is not allowed

What causes this issue?

Document number &V1& has the document status &V2&. You can only switch a
document to contingency if no document status is recorded for it.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Skip the selected document for contingency processing. If the process is
required, analyze the error with the
<DS:REPO.J_1BNFE_MONITOR>Monitor</> and find out why the document
status is not initial.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE028 - Switching document no. &1 with status &2 to contingency is not allowed ?

  The SAP error message J1B_NFE028 typically occurs in the context of Brazil's Nota Fiscal Eletrônica (NF-e) processing. This error indicates that there is an attempt to switch a document to a contingency status, but the system does not allow it due to the current status of the document.
  Cause:
  The error message J1B_NFE028 is triggered when:
  
  The document you are trying to switch to contingency is not in a status that allows for this action. For example, if the document is already in a status that does not permit switching (like "Authorized" or "Canceled"), the system will prevent the change.
  There may be specific business rules or configurations in your SAP system that restrict switching documents to contingency based on their current status.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Document Status: Verify the current status of the document you are trying to switch. You can do this by checking the document in the NF-e processing transaction (e.g., J1B1N or J1B2N).
  
  
  Understand Contingency Rules: Familiarize yourself with the rules regarding when a document can be switched to contingency. Typically, only documents in certain statuses (like "In Process" or "Rejected") can be switched.
  
  
  Correct Status: If the document is in a status that does not allow switching, you may need to take appropriate actions to change its status. This could involve canceling the document (if applicable) or correcting any issues that are preventing the status change.
  
  
  Consult Documentation: Review SAP documentation or notes related to NF-e processing and contingency handling for Brazil. There may be specific guidelines or updates that pertain to your version of SAP.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may have insights into specific configurations or patches that could resolve the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on NF-e processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes for NF-e processing, such as J1B1N (for creating NF-e) and J1B2N (for managing NF-e).
  Brazilian Tax Regulations: Understanding the Brazilian tax regulations regarding NF-e and contingency processes can also help in troubleshooting and resolving issues related to this error.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.