How To Fix J1B_CTE_GRC228 - GRC: Error in the signature. Review certificate settings, or try later.

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_CTE_GRC - Messages returned from GRC for CT-e QR Code

• Message number: 228

• Message text: GRC: Error in the signature. Review certificate settings, or try later.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_CTE_GRC228 - GRC: Error in the signature. Review certificate settings, or try later. ?

  The SAP error message J1B_CTE_GRC228 indicates that there is an issue with the digital signature process in the context of the Brazilian tax compliance module. This error typically arises when there is a problem with the certificate settings or the digital signature process itself.
  Causes:
  
  Certificate Issues: The digital certificate used for signing may be expired, not properly installed, or incorrectly configured.
  Configuration Errors: The settings in the SAP system related to the digital signature may not be correctly configured.
  Network Issues: Temporary network issues may prevent the system from accessing the necessary services for signing.
  System Updates: Recent updates or changes in the SAP system or the underlying infrastructure may have affected the signature process.
  Authorization Issues: The user may not have the necessary authorizations to perform the signing operation.
  
  Solutions:
  
  
  Check Certificate Validity:
  
  Verify that the digital certificate is valid and not expired.
  Ensure that the certificate is correctly installed in the SAP system.
  
  
  
  Review Configuration Settings:
  
  Go to the transaction code STRUST to check the SSL settings and ensure that the correct certificate is assigned.
  Ensure that the settings for the digital signature in the Brazilian tax compliance module are correctly configured.
  
  
  
  Test Network Connectivity:
  
  Check if there are any network issues that might be affecting the connection to the signing service.
  Ensure that the necessary ports are open and that there are no firewall issues.
  
  
  
  Check User Authorizations:
  
  Ensure that the user performing the operation has the necessary authorizations to execute the signing process.
  
  
  
  Retry Later:
  
  If the issue is due to a temporary service outage or network issue, waiting and trying again later may resolve the problem.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like STRUST (for managing SSL certificates) and SICF (for managing HTTP services) as they may be useful in troubleshooting.
  Documentation: Review SAP documentation related to the Brazilian tax compliance module and digital signatures for any specific requirements or configurations.
  Community Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message J1B_CTE_GRC228 effectively.