How To Fix J1B_CTE022 - Multiple sales orders found; automation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_CTE - Message class for CT-e

• Message number: 022

• Message text: Multiple sales orders found; automation not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_CTE022 - Multiple sales orders found; automation not possible ?

  The SAP error message J1B_CTE022 indicates that the system has encountered multiple sales orders for a particular transaction, and as a result, it cannot automatically determine which sales order to process. This typically occurs in the context of Brazil's tax compliance and electronic invoicing (NF-e) processes, where specific sales orders are linked to the generation of tax documents.
  
  Cause:
  
  
  Multiple Sales Orders: The primary cause of this error is that the system has identified more than one sales order associated with the transaction you are trying to process. This can happen if:
  
  The same customer has multiple open sales orders.
  The sales orders are linked to the same delivery or billing document.
  There are issues with the configuration or data integrity in the sales order management.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data, such as incorrect or missing links between sales orders and the relevant documents.
  
  
  
  Solution:
  To resolve the error, you can take the