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Message type: E = Error
Message class: J1 - Message Class for SEM-PA XPRAs
Message number: 013
Message text: Sales order & does not exist. Check the order
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message J1013, which states "Sales order & does not exist. Check the order," typically indicates that the system cannot find the specified sales order in the database. This can occur for several reasons. Below are some common causes, potential solutions, and related information:
Causes:
- Incorrect Sales Order Number: The sales order number entered may be incorrect or mistyped.
- Sales Order Deletion: The sales order may have been deleted or archived, making it unavailable in the current database.
- Authorization Issues: The user may not have the necessary permissions to view the sales order.
- Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the sales order not being available.
- Incorrect Company Code or Sales Area: The sales order may belong to a different company code or sales area than the one currently being accessed.
Solutions:
- Verify Sales Order Number: Double-check the sales order number for accuracy. Ensure that there are no typographical errors.
- Check Deletion Status: Use transaction codes like VA03 (Display Sales Order) to check if the sales order exists. If it has been deleted, you may need to consult with your SAP administrator or check the archive.
- Check Authorizations: Ensure that the user has the necessary authorizations to view the sales order. This can be checked with the help of your SAP security team.
- Review Company Code and Sales Area: Make sure you are in the correct company code and sales area. If necessary, switch to the appropriate context.
- Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team to investigate any potential data synchronization issues or system errors.
Related Information:
If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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