How To Fix J-855 - Unable to adjust portfolio hierarchies; table is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: J- -

• Message number: 855

• Message text: Unable to adjust portfolio hierarchies; table is locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J-855 - Unable to adjust portfolio hierarchies; table is locked by another user ?

  The SAP error message J-855, which states "Unable to adjust portfolio hierarchies; table is locked by another user," typically occurs when a user attempts to modify or adjust portfolio hierarchies while another user or process is currently accessing or locking the relevant database table. This can happen in various scenarios, such as during batch processing, data uploads, or when multiple users are trying to make changes simultaneously.
  Cause:
  
  
  Table Locking: The most common cause is that the table related to portfolio hierarchies is locked by another user or process. This can happen if:
  
  Another user is currently editing the same hierarchy.
  A background job is running that is accessing the same data.
  A previous transaction did not release the lock properly.
  
  
  
  Long-running Transactions: If a transaction takes too long to complete, it can hold a lock on the table longer than expected.
  
  
  Database Locking Mechanisms: SAP uses database locking mechanisms to ensure data integrity. If a lock is in place, other users will be unable to make changes until the lock is released.
  
  
  Solution:
  
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try again. If the lock is temporary, it may be released shortly.
  
  
  Identify the Lock:
  
  Use transaction SM12 to check for locks. You can see which user or process is holding the lock on the relevant table.
  If you have the necessary authorizations, you can delete the lock entry if it is safe to do so (e.g., if the user is no longer active).
  
  
  
  Check Background Jobs: Use transaction SM37 to check if there are any background jobs that might be holding the lock. If you find a job that is taking too long, you may need to investigate or terminate it.
  
  
  Communicate with Users: If multiple users are working on the same data, coordinate with them to avoid conflicts. 
  
  
  Review Transaction Logic: If this error occurs frequently, review the logic of the transactions that are causing the locks. Optimize them to reduce the time they hold locks.
  
  
  System Performance: Ensure that the system is performing optimally. Sometimes, performance issues can lead to longer lock durations.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SE11: To view the data dictionary and understand the structure of the tables involved.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are addressed in later updates.
  
  
  User Training: Ensure that users are trained on how to properly manage portfolio hierarchies and understand the implications of locking.
  
  
  By following these steps, you should be able to resolve the J-855 error and prevent it from occurring in the future.