How To Fix J-833 - Unable to find the saved characteristic hierarchies

SAP Error Message - Details

• Message type: E = Error

• Message class: J- -

• Message number: 833

• Message text: Unable to find the saved characteristic hierarchies

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J-833 - Unable to find the saved characteristic hierarchies ?

  The SAP error message J-833, "Unable to find the saved characteristic hierarchies," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when the system is unable to locate the characteristic hierarchies that have been defined for a particular InfoObject. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Hierarchies: The characteristic hierarchies may not have been created or saved properly in the system.
  Transport Issues: If the hierarchies were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic hierarchies.
  Data Model Changes: Changes in the data model or InfoObject definitions may have led to the hierarchies being invalidated or deleted.
  System Configuration: Incorrect configuration settings in the BW system can lead to issues in accessing hierarchies.
  
  Solutions:
  
  Check Hierarchy Existence: Verify that the characteristic hierarchies exist in the system. You can do this by navigating to the InfoObject maintenance transaction (e.g., RSD1) and checking the hierarchies for the relevant characteristic.
  Recreate Hierarchies: If the hierarchies are missing, you may need to recreate them. Ensure that you save the hierarchies properly after creation.
  Transport Check: If the hierarchies were supposed to be transported, check the transport logs for any errors and ensure that the transport was successful.
  Authorization Check: Ensure that the user has the necessary authorizations to view and access the characteristic hierarchies. You may need to consult with your security team to verify this.
  System Configuration Review: Review the system configuration settings related to the InfoObjects and hierarchies to ensure everything is set up correctly.
  Check for Data Model Changes: If there have been recent changes to the data model, ensure that the hierarchies are still valid and associated with the correct InfoObjects.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to error J-833 for any specific patches or updates that may address this issue.
  Documentation: Refer to SAP documentation on InfoObjects and characteristic hierarchies for detailed guidance on how to manage and troubleshoot them.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.