How To Fix IX046 - The customer account group is not allowed for the partner function


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IX - Messages for Service Processing

  • Message number: 046

  • Message text: The customer account group is not allowed for the partner function

  • Show details Hide details
  • What causes this issue?

    The valid <GL:account_group>account groups</> must be contained in the
    customer master record.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you have the necessary authorization, maintain the allocation of the
    account groups to the partner function in Customizing.

    <DS:TRAN.VOP2>Proceed</>
    ENDIF

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IX046 - The customer account group is not allowed for the partner function ?

    The SAP error message IX046, "The customer account group is not allowed for the partner function," typically occurs when there is a mismatch between the customer account group and the partner function being used in a transaction. This error is common in scenarios involving customer master data, particularly when creating or modifying business partners or customer records.

    Cause:

    1. Incorrect Account Group Assignment: The customer account group assigned to the business partner does not allow the specified partner function. Each partner function (e.g., sold-to party, ship-to party) is linked to specific account groups.
    2. Configuration Issues: The configuration settings in the SAP system may not allow the combination of the account group and partner function being used.
    3. Data Entry Errors: There may be a mistake in the data entry, such as selecting the wrong partner function or account group.

    Solution:

    1. Check Customer Account Group:

      • Go to the customer master data (transaction code XD02 for change or XD03 for display).
      • Verify the account group assigned to the customer. Ensure that it is appropriate for the partner function you are trying to use.
    2. Review Partner Function Configuration:

      • Access the configuration settings for partner functions in the SAP system (transaction code SPRO).
      • Navigate to Sales and Distribution > Basic Functions > Partner Determination > Partner Functions.
      • Check the settings for the partner function in question and ensure that the account group is allowed.
    3. Modify Partner Function Settings:

      • If necessary, modify the partner function settings to include the account group that is being used. This may require assistance from a system administrator or someone with configuration access.
    4. Consult Documentation:

      • Review SAP documentation or help files related to partner functions and account groups for additional guidance.
    5. Data Validation:

      • Ensure that the data being entered is valid and corresponds to the expected formats and values for the account group and partner function.

    Related Information:

    • Transaction Codes:

      • XD01 - Create Customer (General Data)
      • XD02 - Change Customer (General Data)
      • XD03 - Display Customer (General Data)
      • SPRO - Access to the SAP Reference IMG for configuration.
    • Partner Functions: Common partner functions include Sold-to Party, Ship-to Party, Bill-to Party, and Payer. Each of these has specific requirements regarding the account groups that can be associated with them.

    • Account Groups: Account groups define the characteristics of customer master records, including the fields that are available and the partner functions that can be assigned.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in customer master data and partner determination.

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