How To Fix /IWXBE/CORE217 - Connection test failed due to OAuth. Verify OAuth details

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWXBE/CORE -

• Message number: 217

• Message text: Connection test failed due to OAuth. Verify OAuth details

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWXBE/CORE217 - Connection test failed due to OAuth. Verify OAuth details ?

  The SAP error message /IWXBE/CORE217 Connection test failed due to OAuth. Verify OAuth details typically indicates that there is an issue with the OAuth configuration when trying to establish a connection to an external service or system. This error can occur in various scenarios, such as when integrating SAP with third-party applications or services that require OAuth for authentication.
  Causes:
  
  Invalid OAuth Credentials: The client ID, client secret, or other OAuth credentials may be incorrect or have changed.
  Expired Tokens: The access token may have expired, and a new token needs to be obtained.
  Incorrect OAuth Configuration: The OAuth configuration settings in SAP may not match the settings required by the external service.
  Redirect URI Mismatch: The redirect URI configured in the OAuth provider may not match the one used in the SAP system.
  Network Issues: There may be network connectivity issues preventing SAP from reaching the OAuth provider.
  Scope Issues: The requested scopes may not be valid or may not have been granted to the application.
  
  Solutions:
  
  
  Verify OAuth Credentials:
  
  Check the client ID and client secret in the SAP system against those provided by the OAuth provider.
  Ensure that the credentials are correctly configured in the SAP system.
  
  
  
  Check Token Expiry:
  
  If using a refresh token, ensure that it is still valid and that you can obtain a new access token.
  If the access token has expired, follow the OAuth flow to obtain a new one.
  
  
  
  Review OAuth Configuration:
  
  Go through the OAuth configuration settings in SAP and ensure they match the requirements of the external service.
  Check the authorization endpoint, token endpoint, and other relevant URLs.
  
  
  
  Redirect URI:
  
  Ensure that the redirect URI configured in the OAuth provider matches the one used in the SAP system.
  Update the redirect URI in the OAuth provider if necessary.
  
  
  
  Network Connectivity:
  
  Test the network connection to the OAuth provider to ensure that there are no connectivity issues.
  Check firewall settings or proxy configurations that may be blocking access.
  
  
  
  Scope Verification:
  
  Verify that the requested scopes are valid and that the application has been granted the necessary permissions.
  Update the scope settings in the SAP system if needed.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for OAuth configuration and troubleshooting.
  OAuth Provider Documentation: Check the documentation of the OAuth provider for specific requirements and troubleshooting steps.
  Logs and Traces: Review the logs in SAP for more detailed error messages that can provide additional context for the failure.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the /IWXBE/CORE217 error message in your SAP system.