How To Fix /IWXBE/CORE072 - Internal error from enqueue server

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWXBE/CORE -

• Message number: 072

• Message text: Internal error from enqueue server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWXBE/CORE072 - Internal error from enqueue server ?

  The SAP error message /IWXBE/CORE072 Internal error from enqueue server typically indicates an issue with the enqueue server, which is responsible for managing locks in the SAP system. This error can arise due to various reasons, including system inconsistencies, configuration issues, or problems with the enqueue server itself.
  Causes:
  
  Enqueue Server Issues: The enqueue server may be down or not functioning correctly.
  Lock Table Overflow: The lock table may be full, leading to issues when trying to acquire new locks.
  Network Issues: Problems with network connectivity between application servers and the enqueue server.
  Database Issues: Problems with the underlying database that affect the enqueue server's ability to function.
  Configuration Errors: Incorrect configuration settings in the SAP system related to the enqueue server.
  
  Solutions:
  
  
  Check Enqueue Server Status:
  
  Use transaction SM12 to check for any locks that may be causing issues.
  Use transaction SM21 to check the system log for any related error messages.
  
  
  
  Restart Enqueue Server:
  
  If the enqueue server is down, restart it. This can often resolve temporary issues.
  
  
  
  Check Lock Table Size:
  
  Ensure that the lock table size is sufficient. You can adjust the size in the instance profile parameters (e.g., enque/table_size).
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages that may provide more context about the issue.
  
  
  
  Network Configuration:
  
  Verify network configurations and ensure that there are no connectivity issues between application servers and the enqueue server.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure it is functioning correctly.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Consult SAP Support:
  
  If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to help diagnose the problem.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM21: System log.
  SM50: Monitor active processes.
  SM66: Global work process overview.
  
  
  
  SAP Notes: Search the SAP Support Portal for notes related to enqueue server issues or the specific error message.
  
  
  Documentation: Review SAP documentation regarding the enqueue server and locking mechanisms for a deeper understanding of how they function.
  
  
  By following these steps, you should be able to diagnose and potentially resolve the /IWXBE/CORE072 Internal error from enqueue server error in your SAP system.