How To Fix /IWWRK/WF_ODC017 - Key parameters are missing, data for work item &1 could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/WF_ODC -

• Message number: 017

• Message text: Key parameters are missing, data for work item &1 could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/WF_ODC017 - Key parameters are missing, data for work item &1 could not be retrieved ?

  The SAP error message /IWWRK/WF_ODC017 Key parameters are missing, data for work item &1 could not be retrieved typically occurs in the context of SAP Workflow when the system is unable to retrieve the necessary data for a specific work item. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Key Parameters: The error indicates that certain key parameters required to fetch the work item data are missing. This could be due to incorrect configuration or missing data in the workflow instance.
  
  
  Workflow Instance Issues: The specific work item may not have been created correctly, or it may have been deleted or archived, leading to the inability to retrieve its data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the work item data.
  
  
  System Configuration: There may be issues with the workflow configuration or the underlying business process that is supposed to generate the work item.
  
  
  Data Consistency Issues: There could be inconsistencies in the database or in the workflow definitions that prevent the retrieval of the work item data.
  
  
  Solutions:
  
  
  Check Workflow Configuration: Review the workflow configuration to ensure that all necessary parameters are defined correctly. Make sure that the workflow template is set up properly.
  
  
  Verify Work Item Existence: Use transaction codes like SWI1 (Work Item Selection) to check if the work item exists and is in a valid state. If it has been deleted or archived, you may need to recreate it.
  
  
  Review User Authorizations: Ensure that the user attempting to access the work item has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  
  
  Debugging: If you have access to debugging tools, you can set breakpoints in the workflow code to see where the parameters are being set and why they might be missing.
  
  
  Check for Data Consistency: Run consistency checks on the workflow and related data to ensure that there are no inconsistencies. This can sometimes be done using transaction SWU_OBUF to check for buffer inconsistencies.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the work item ID and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Frequency), and SWI6 (Work Item Overview).
  Workflow Monitoring: Use transaction SWI1 or SWI2 to monitor workflows and work items.
  Documentation: Review SAP documentation on workflows to understand the parameters and configurations better.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.