How To Fix /IWWRK/CM_WF_ADM_MSG028 - User is not subscribed to the speciefic 'Step description'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_ADM_MSG -

• Message number: 028

• Message text: User is not subscribed to the speciefic 'Step description'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_ADM_MSG028 - User is not subscribed to the speciefic 'Step description' ?

  The SAP error message /IWWRK/CM_WF_ADM_MSG028 indicates that a user is not subscribed to a specific step in a workflow. This typically occurs in the context of SAP's Workflow Management, where certain users need to be subscribed to specific workflow steps to receive notifications or to take action on those steps.
  Cause:
  
  User Subscription: The user is not subscribed to the workflow step that is required for them to perform an action or receive notifications.
  Workflow Configuration: The workflow may not be configured correctly, or the user may not have the necessary roles or authorizations to access that specific step.
  Role Assignment: The user may not have the appropriate roles assigned in their user profile that would allow them to be subscribed to the workflow step.
  
  Solution:
  
  
  Check User Subscription:
  
  Go to the Workflow Administration (transaction code SWI1 or SWI2_FREQ).
  Check the workflow instance and see if the user is listed as a subscriber for the specific step.
  If not, you may need to add the user to the subscription list.
  
  
  
  Modify Workflow Configuration:
  
  If the workflow is not set up correctly, you may need to adjust the workflow definition to ensure that the user can be subscribed to the necessary steps.
  Use transaction code SWDD to modify the workflow definition.
  
  
  
  Role and Authorization Check:
  
  Ensure that the user has the necessary roles assigned that include access to the workflow and its steps.
  Check the user’s authorizations using transaction code SU01 to ensure they have the required permissions.
  
  
  
  Re-subscribe the User:
  
  If the user was previously subscribed but is no longer receiving notifications, you may need to re-subscribe them to the workflow step.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or Workflow team for specific configurations related to your organization's workflows.
  
  
  
  Related Information:
  
  Workflow Administration: Familiarize yourself with the Workflow Administration tools in SAP, such as SWI1, SWI2, and SWDD.
  User Management: Understand how user roles and authorizations work in SAP, as they are crucial for workflow participation.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.