How To Fix /IWWRK/CM_GWL_MSG003 - Provider with provider id &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_GWL_MSG -

• Message number: 003

• Message text: Provider with provider id &1 is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_GWL_MSG003 - Provider with provider id &1 is not active ?

  The SAP error message /IWWRK/CM_GWL_MSG003 indicates that a provider with a specific provider ID is not active. This error typically occurs in the context of SAP's Integrated Workforce Management (IWM) or similar modules where providers are used to manage external resources or services.
  Cause:
  
  Inactive Provider: The most common cause is that the provider with the specified ID has been marked as inactive in the system.
  Configuration Issues: There may be configuration issues in the provider settings or in the integration with the system.
  Authorization Issues: The user may not have the necessary authorizations to access the provider.
  Data Consistency: There may be inconsistencies in the data related to the provider, such as missing or incorrect entries in the relevant tables.
  
  Solution:
  
  
  Activate the Provider:
  
  Go to the relevant transaction (e.g., /IWWRK/CM_GWL or similar) where you can manage providers.
  Check the status of the provider with the specified ID.
  If it is inactive, activate it.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the provider to ensure that all required fields are correctly filled out.
  Ensure that the provider is properly linked to the necessary services or resources.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and manage the provider.
  Check the roles and authorizations assigned to the user.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data related to the provider.
  Look for any missing or incorrect entries in the relevant database tables.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing providers in your specific SAP environment.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs (e.g., ST22, SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the inactive provider in your SAP system.