How To Fix /IWPGW/TGW_TCM_MSG102 - Retreiving CSRF token from destination &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWPGW/TGW_TCM_MSG -

• Message number: 102

• Message text: Retreiving CSRF token from destination &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWPGW/TGW_TCM_MSG102 - Retreiving CSRF token from destination &1 failed ?

  The SAP error message /IWPGW/TGW_TCM_MSG102 indicates that there was a failure in retrieving the CSRF (Cross-Site Request Forgery) token from a specified destination. This error typically occurs in the context of SAP Gateway services when trying to perform operations that require a CSRF token for security purposes.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the destination service.
  Incorrect Destination Configuration: The destination in the SAP Cloud Platform or SAP Gateway may not be configured correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the destination.
  Service Unavailability: The backend service that the destination points to may be down or not reachable.
  Expired or Invalid Token: The CSRF token may have expired or is invalid due to session issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the destination service. You can use tools like ping or telnet to test connectivity.
  Verify Destination Configuration:
  
  Go to the SAP Cloud Platform or SAP Gateway and check the destination settings.
  Ensure that the URL, authentication method, and other parameters are correctly configured.
  
  
  Check User Authorizations: Make sure that the user has the necessary permissions to access the destination and perform the required operations.
  Test the Backend Service: Manually test the backend service to ensure it is up and running. You can use tools like Postman or a web browser to check the service endpoint.
  Clear Cache and Refresh Tokens: If the CSRF token is cached, try clearing the cache or refreshing the session to obtain a new token.
  Review Logs: Check the SAP Gateway logs for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  CSRF Token: A security measure used to prevent unauthorized commands from being transmitted from a user that the web application trusts.
  SAP Gateway: A technology that allows you to connect devices, environments, and applications to SAP systems.
  Destination Configuration: In SAP Cloud Platform, destinations are used to define the connection settings to external services.
  
  If the issue persists after trying the above solutions, it may be helpful to consult SAP support or refer to the SAP Community for further assistance.