How To Fix /IWPGW/TGW_SERVICE010 - User Search is not enabled

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWPGW/TGW_SERVICE -

• Message number: 010

• Message text: User Search is not enabled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWPGW/TGW_SERVICE010 - User Search is not enabled ?

  The SAP error message /IWPGW/TGW_SERVICE010 User Search is not enabled typically occurs in the context of the SAP Gateway or SAP Fiori applications when the user search functionality is not properly configured or enabled. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  User Search Not Configured: The user search service may not be activated in the SAP Gateway settings.
  Authorization Issues: The user may not have the necessary authorizations to perform user searches.
  Service Not Registered: The OData service for user search may not be registered or activated in the SAP Gateway.
  System Settings: There may be system settings that prevent the user search functionality from being enabled.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check Service Activation:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the service for user search (usually IWPGW_USER_SEARCH) is listed and activated. If not, you need to add and activate it.
  
  
  
  Activate the User Search Service:
  
  If the service is not activated, you can activate it by selecting the service and clicking on the "Activate" button.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform user searches. This may involve checking roles and authorizations assigned to the user.
  
  
  
  Check System Settings:
  
  Verify that the system settings allow for user search functionality. This may involve checking configuration settings in the SAP system.
  
  
  
  Check Backend Configuration:
  
  If you are using a backend system (like SAP S/4HANA), ensure that the necessary configurations for user search are in place.
  
  
  
  Restart Services:
  
  Sometimes, restarting the SAP Gateway or relevant services can help resolve temporary issues.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for SAP Gateway and Fiori applications for more detailed configuration steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.