How To Fix /IWPGW/PGW_SERVICE102 - Could not determine service name and service version

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWPGW/PGW_SERVICE -

• Message number: 102

• Message text: Could not determine service name and service version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWPGW/PGW_SERVICE102 - Could not determine service name and service version ?

  The SAP error message /IWPGW/PGW_SERVICE102 Could not determine service name and service version typically occurs in the context of SAP Gateway services, particularly when there is an issue with the configuration or registration of the OData service. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Service Not Registered: The OData service may not be properly registered in the SAP Gateway.
  Service Name or Version Mismatch: There may be a mismatch between the service name or version expected by the client and what is registered in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Transport Issues: If the service was recently transported from another system, it may not have been activated correctly.
  System Configuration: There may be issues with the configuration of the SAP Gateway or the underlying system.
  
  Solutions:
  
  
  Check Service Registration:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Ensure that the service is listed and activated. If not, you may need to register it.
  
  
  
  Activate the Service:
  
  If the service is not active, select it and click on the "Activate" button.
  
  
  
  Check Service Name and Version:
  
  Verify that the service name and version being called match what is registered in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the service. You can check this in transaction SU53 after attempting to access the service.
  
  
  
  Re-transport the Service:
  
  If the service was transported, ensure that all necessary components were included in the transport request and that the service is activated in the target system.
  
  
  
  Check System Logs:
  
  Use transaction SLG1 to check for any error logs related to the Gateway service that might provide more context on the issue.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache can resolve issues. You can do this using transaction /IWFND/CACHE to clear the Gateway cache.
  
  
  
  Check Backend System:
  
  Ensure that the backend system is functioning correctly and that there are no issues with the underlying data or services.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches.
  SAP Community: The SAP Community forums can be a valuable resource for troubleshooting similar issues encountered by other users.
  Documentation: Review the official SAP documentation for Gateway services to ensure that all configuration steps have been followed correctly.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.