How To Fix IWP301 - Communication error: &1. (See ST22)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IWP - Messages for IWP

  • Message number: 301

  • Message text: Communication error: &1. (See ST22)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IWP301 - Communication error: &1. (See ST22) ?

    The SAP error message IWP301, which indicates a "Communication error: &1," typically arises in the context of SAP's Integrated Workplace Management (IWM) or related modules. This error can occur due to various reasons, and the specific cause can often be identified by examining the details provided in the error message and the associated dump in transaction ST22.

    Possible Causes:

    1. Network Issues: There may be a problem with the network connection between the SAP system and the external system it is trying to communicate with.
    2. Configuration Errors: Incorrect configuration settings in the RFC (Remote Function Call) destination or in the communication parameters can lead to this error.
    3. Authorization Issues: The user or system may not have the necessary authorizations to perform the communication.
    4. System Overload: High load on the SAP system or the external system can lead to timeouts and communication failures.
    5. Service Unavailability: The external service or system that SAP is trying to communicate with may be down or unavailable.
    6. Firewall or Security Settings: Firewalls or security settings may be blocking the communication between systems.

    Solutions:

    1. Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and functioning correctly. You can use tools like ping or traceroute to diagnose network issues.
    2. Review RFC Configuration: Go to transaction SM59 to check the configuration of the RFC destination. Ensure that the settings are correct and that the connection test is successful.
    3. Check Authorizations: Verify that the user or system has the necessary authorizations to perform the communication. This may involve checking roles and permissions in transaction PFCG.
    4. Monitor System Performance: Use transaction SM37 to check for any long-running jobs or processes that may be causing system overload. Consider optimizing or scheduling jobs during off-peak hours.
    5. Check External System Status: If the communication is with an external system, verify that the external system is up and running and that its services are available.
    6. Review Firewall Settings: If applicable, check the firewall settings to ensure that they are not blocking the communication ports used by SAP.

    Related Information:

    • ST22 Transaction: This transaction is used to analyze short dumps in SAP. When you see the error message IWP301, you should check ST22 for any related dumps that can provide more context about the error.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to IWP301. You can use the error message or the transaction code as keywords.
    • SAP Community: Consider checking the SAP Community forums for discussions related to IWP301, as other users may have encountered similar issues and shared their solutions.

    By following these steps, you should be able to diagnose and resolve the communication error indicated by the IWP301 message.

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