How To Fix IWO_UI804 - Refurbishment orders (order type &) are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: IWO_UI -

• Message number: 804

• Message text: Refurbishment orders (order type &) are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IWO_UI804 - Refurbishment orders (order type &) are not supported ?

  The SAP error message IWO_UI804 indicates that the refurbishment orders for a specific order type are not supported in the current context. This error typically arises when trying to access or process refurbishment orders in a way that is not permitted by the system configuration or the specific order type being used.
  Cause:
  
  Unsupported Order Type: The order type you are trying to use for refurbishment is not configured to support the operations you are attempting (e.g., display, edit, or process).
  Configuration Issues: The system may not be set up correctly to handle refurbishment orders for the specified order type.
  Authorization Issues: The user may not have the necessary authorizations to work with refurbishment orders of that type.
  System Limitations: The version of SAP you are using may have limitations regarding refurbishment orders.
  
  Solution:
  
  
  Check Order Type Configuration:
  
  Go to the configuration settings for order types in SAP (Transaction code: OPL8 or SPRO).
  Verify that the order type you are using is configured to support refurbishment processes.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and process refurbishment orders. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to refurbishment orders to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. They can provide insights specific to your system configuration and version.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this issue. Sometimes, specific bugs or limitations are documented and can be resolved through updates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) for working with refurbishment orders.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider additional training or reviewing documentation on refurbishment processes in SAP to ensure proper understanding and usage.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.