How To Fix /IWNGW/CM_HUB123 - Ping not sent through channel websocket as it is not active

/IWNGW/CM_HUB123 - Overview

• Message type: E = Error

• Message class: /IWNGW/CM_HUB -

• Message number: 123

• Message text: Ping not sent through channel websocket as it is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_HUB123 - Ping not sent through channel websocket as it is not active ?

  The SAP error message /IWNGW/CM_HUB123 Ping not sent through channel websocket as it is not active typically indicates that there is an issue with the WebSocket connection in the SAP system, specifically related to the communication channel being inactive. This can occur in scenarios where the SAP Fiori applications or other web-based applications are trying to establish a WebSocket connection for real-time communication but are unable to do so because the channel is not active.
  Causes:
  
  Inactive WebSocket Channel: The WebSocket channel may not be properly initialized or activated in the SAP Gateway or backend system.
  Network Issues: There may be network connectivity issues preventing the WebSocket connection from being established.
  
  Configuration Issues: Incorrect configuration settings in the SAP Gateway or the application may lead to the WebSocket channel being inactive.
  Session Timeout: The session may have timed out, causing the WebSocket connection to become inactive.
  Browser Compatibility: Some browsers may have issues with WebSocket connections