How To Fix /IWNGW/CM_HUB118 - Notifications are not deleted as per provider settings

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWNGW/CM_HUB -

• Message number: 118

• Message text: Notifications are not deleted as per provider settings

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_HUB118 - Notifications are not deleted as per provider settings ?

  The SAP error message /IWNGW/CM_HUB118 Notifications are not deleted as per provider settings typically occurs in the context of the SAP Notification Management system, particularly when dealing with notifications that are not being deleted as expected based on the configuration settings of the provider.
  Cause:
  This error message can arise due to several reasons, including:
  
  
  Provider Configuration: The settings for the notification provider may not be configured correctly. This could include parameters that dictate when and how notifications should be deleted.
  
  
  Notification Status: The notifications may be in a status that does not allow them to be deleted. For example, if notifications are still open or in a pending state, they may not be eligible for deletion.
  
  
  Authorization Issues: The user or process attempting to delete the notifications may not have the necessary authorizations to perform the deletion.
  
  
  System Errors: There could be underlying system issues or bugs that prevent the deletion process from executing correctly.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Provider Settings:
  
  Navigate to the configuration settings for the notification provider in the SAP system.
  Ensure that the settings for notification deletion are correctly configured according to your business requirements.
  
  
  
  Review Notification Status:
  
  Check the status of the notifications that are not being deleted. If they are still open or in a state that prevents deletion, you may need to close or change their status before deletion.
  
  
  
  Verify Authorizations:
  
  Ensure that the user or process has the necessary authorizations to delete notifications. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  
  Check for System Issues:
  
  Look for any system logs or error messages that may provide additional context about the failure. You can use transaction codes like SLG1 (Application Log) to check for related logs.
  If you suspect a bug, consider checking SAP Notes or contacting SAP support for assistance.
  
  
  
  Test Deletion Manually:
  
  Try to delete a notification manually to see if the issue persists. This can help determine if the problem is with the automated process or a broader issue.
  
  
  
  Consult Documentation:
  
  Review the relevant SAP documentation for your version to ensure that you are following the correct procedures for notification management.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to notification management, such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.