How To Fix /IWNGW/CM_HUB115 - Notification recipient entry deleted for user who triggered action

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWNGW/CM_HUB -

• Message number: 115

• Message text: Notification recipient entry deleted for user who triggered action

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_HUB115 - Notification recipient entry deleted for user who triggered action ?

  The SAP error message /IWNGW/CM_HUB115 indicates that a notification recipient entry has been deleted for the user who triggered an action. This message typically arises in the context of SAP's notification management system, particularly when dealing with notifications in the SAP Fiori or SAP Gateway environments.
  Cause:
  
  User Deletion: The most common cause of this error is that the user who triggered the action has been deleted from the system or their notification settings have been modified.
  Configuration Issues: There may be issues with the configuration of the notification settings or the user’s profile in the system.
  Authorization Issues: The user may not have the necessary authorizations to receive notifications, leading to the deletion of their entry.
  System Updates: Changes in the system, such as updates or migrations, may inadvertently affect user settings or notification configurations.
  
  Solution:
  
  Check User Status: Verify if the user exists in the system and has not been deleted. If the user is missing, you may need to recreate their profile.
  Review Notification Settings: Ensure that the notification settings for the user are correctly configured. This includes checking the user’s preferences for receiving notifications.
  Authorization Check: Confirm that the user has the necessary authorizations to receive notifications. You may need to adjust their roles or permissions.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Recreate Notification Entry: If the entry was deleted, you may need to manually recreate it or trigger the action again to see if it resolves the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to notification management for any specific guidance or patches that may address this issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Management: Familiarize yourself with user management and notification settings in SAP to prevent similar issues in the future.
  Support Channels: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.