How To Fix /IWNGW/CM_HUB083 - Notification(s) delivered through channel SMP

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWNGW/CM_HUB -

• Message number: 083

• Message text: Notification(s) delivered through channel SMP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_HUB083 - Notification(s) delivered through channel SMP ?

  The SAP error message /IWNGW/CM_HUB083 typically relates to issues with notifications being delivered through the SAP Mobile Platform (SMP). This error can occur due to various reasons, including configuration issues, connectivity problems, or issues with the notification service itself.
  Cause:
  
  Configuration Issues: The SMP might not be properly configured to send notifications. This could include incorrect settings in the notification channel or issues with the backend system.
  Connectivity Problems: There may be network issues preventing the SMP from communicating with the backend system or the notification service.
  Service Availability: The notification service might be down or experiencing issues, preventing notifications from being sent.
  Authorization Issues: The user or service account used for sending notifications may not have the necessary permissions.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the notification channel in the SMP. Ensure that all parameters are correctly set up.
  Test Connectivity: Check the network connectivity between the SMP and the backend system. Ensure that there are no firewalls or network policies blocking the communication.
  Service Status: Check the status of the notification service. If it is down, you may need to restart the service or check for any ongoing maintenance.
  Review Logs: Look at the logs for both the SMP and the backend system to identify any specific errors or warnings that could provide more context about the issue.
  User Permissions: Ensure that the user or service account has the necessary permissions to send notifications. You may need to adjust roles or permissions in the SAP system.
  Update SMP: If you are running an older version of the SMP, consider updating to the latest version, as updates often include bug fixes and improvements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches.
  Documentation: Refer to the official SAP documentation for the Mobile Platform for detailed configuration and troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.