How To Fix /IWNGW/CM_HUB011 - Inernal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWNGW/CM_HUB -

• Message number: 011

• Message text: Inernal error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_HUB011 - Inernal error occurred ?

  The SAP error message /IWNGW/CM_HUB011 Internal error occurred typically indicates that there is an issue with the SAP Gateway or the underlying service that is being accessed. This error can arise from various causes, including configuration issues, data inconsistencies, or problems with the backend system.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the SAP Gateway or the service configuration can lead to this error.
  Backend System Issues: If the backend system (like an SAP ERP or S/4HANA system) is down or not responding, it can trigger this error.
  Authorization Problems: Insufficient permissions for the user trying to access the service can also result in internal errors.
  Data Inconsistencies: If there are inconsistencies in the data being processed, it may lead to unexpected errors.
  Network Issues: Connectivity problems between the SAP Gateway and the backend system can also cause this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the SAP Gateway and the specific service you are trying to access. Ensure that all settings are correct.
  Check Backend System: Verify that the backend system is up and running. Check for any issues or downtime that might affect connectivity.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the service. You may need to check roles and permissions in the SAP system.
  Analyze Logs: Check the SAP Gateway logs (transaction /IWFND/ERROR_LOG) and the backend system logs for any additional error messages or details that can help diagnose the issue.
  Data Validation: Validate the data being sent to the service to ensure there are no inconsistencies or errors.
  Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP Gateway and the backend system.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently updates their knowledge base with solutions for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /IWFND/MAINT_SERVICE for service maintenance and /IWFND/GW_CLIENT for testing OData services.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.