How To Fix /IWNGW/CM_BEP_RT031 - Call to delete notification(s) completed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWNGW/CM_BEP_RT -

• Message number: 031

• Message text: Call to delete notification(s) completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_BEP_RT031 - Call to delete notification(s) completed ?

  The SAP error message /IWNGW/CM_BEP_RT031 typically indicates an issue related to the deletion of notifications in the SAP system, particularly in the context of the SAP Plant Maintenance (PM) or Customer Service (CS) modules. This error message suggests that there was a problem when attempting to delete one or more notifications.
  Cause:
  
  Authorization Issues: The user may not have the necessary permissions to delete notifications.
  Notification Status: The notification may be in a status that does not allow deletion (e.g., completed or closed).
  System Configuration: There may be configuration settings that prevent the deletion of notifications under certain conditions.
  Data Integrity Issues: There could be inconsistencies or dependencies related to the notification that prevent it from being deleted.
  Technical Errors: There may be underlying technical issues, such as database locks or system errors.
  
  Solution:
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to delete notifications. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Notification Status: Check the status of the notification you are trying to delete. If it is in a status that does not allow deletion, you may need to change its status first or consult with your process owner.
  Consult Configuration Settings: Review the configuration settings in the SAP system to see if there are any restrictions on deleting notifications. This may require assistance from an SAP Basis or configuration expert.
  Check for Dependencies: Investigate if there are any dependencies or linked objects (like work orders or service orders) that are preventing the deletion of the notification.
  Technical Troubleshooting: If the issue persists, consider checking for any database locks or system errors. You may need to consult with your SAP Basis team for further investigation.
  Use Transaction Codes: You can use transaction codes like IW22 (Change Notification) to check the details of the notification and see if any changes can be made to facilitate deletion.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes.
  Documentation: Review SAP documentation related to the Plant Maintenance or Customer Service modules for best practices on managing notifications.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for more in-depth troubleshooting.