How To Fix /IWNGW/CM_BEP_RT015 - RFC Error: System failure

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWNGW/CM_BEP_RT -

• Message number: 015

• Message text: RFC Error: System failure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_BEP_RT015 - RFC Error: System failure ?

  The SAP error message /IWNGW/CM_BEP_RT015 RFC Error: System failure typically indicates a problem with the Remote Function Call (RFC) communication between systems, often related to the SAP Gateway or backend system. This error can arise due to various reasons, including configuration issues, network problems, or system resource limitations.
  Possible Causes:
  
  Network Issues: Problems with the network connection between the SAP Gateway and the backend system can lead to RFC errors.
  System Resource Limitations: Insufficient memory or CPU resources on the server can cause system failures.
  Configuration Errors: Incorrect settings in the RFC destination or Gateway configuration can lead to communication failures.
  Backend System Issues: The backend system may be down or experiencing issues that prevent it from processing requests.
  Authorization Issues: The user or service account used for the RFC call may not have the necessary permissions.
  Transport Layer Issues: Problems with the transport layer, such as issues with the SAP kernel or patches, can also lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems involved. You can use tools like ping or traceroute to diagnose network issues.
  Monitor System Resources: Check the system logs and performance metrics to ensure that the server has adequate resources (CPU, memory, etc.). If resources are low, consider optimizing or scaling the system.
  Review RFC Configuration: Verify the configuration of the RFC destination in transaction SM59. Ensure that the connection parameters are correct and that the connection is working.
  Check Backend System Status: Ensure that the backend system is up and running. You can check the status of the system in transaction SM51 or SM66.
  Review Authorizations: Ensure that the user or service account used for the RFC call has the necessary authorizations to perform the requested actions.
  Check SAP Notes: Look for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Review System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the failure.
  Restart Services: If the issue persists, consider restarting the SAP Gateway or the backend system to clear any temporary issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SM21 - System Log
  SM66 - Global Work Process Overview
  ST22 - Dump Analysis
  SM37 - Job Monitoring
  
  
  SAP Notes: Search for specific SAP Notes related to /IWNGW/CM_BEP_RT015 or RFC errors in the SAP Support Portal.
  Documentation: Review SAP documentation on RFC and Gateway configuration for best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.