How To Fix /IWNGW/CM_BEP_RT006 - All the recipients are invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWNGW/CM_BEP_RT -

• Message number: 006

• Message text: All the recipients are invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_BEP_RT006 - All the recipients are invalid ?

  The SAP error message /IWNGW/CM_BEP_RT006 indicating "All the recipients are invalid" typically occurs in the context of SAP Gateway or SAP Business Workflow when trying to send notifications or messages to recipients. This error suggests that the system could not find valid recipients for the message or notification you are trying to send.
  Causes:
  
  Invalid Recipient Addresses: The recipients specified in the message may not exist or may have been incorrectly entered.
  User Status: The users may be inactive or locked in the system, making them invalid recipients.
  Missing Authorizations: The user sending the message may not have the necessary authorizations to send messages to the specified recipients.
  Configuration Issues: There may be issues with the configuration of the SAP Gateway or the underlying communication settings.
  Recipient Type: The type of recipient (e.g., email, user ID) may not be supported or may not be correctly configured.
  
  Solutions:
  
  Check Recipient List: Verify the list of recipients to ensure that they are valid and exist in the system. You can do this by checking the user master records (transaction code SU01).
  User Status: Ensure that the users are active and not locked. You can check this in the user master record.
  Authorization Check: Ensure that the user sending the message has the necessary authorizations to send messages to the specified recipients.
  Configuration Review: Review the configuration settings for SAP Gateway and ensure that they are correctly set up. This includes checking the settings for the communication channels.
  Recipient Type Validation: Ensure that the recipient types are correctly configured and supported by the system.
  Testing: Try sending a message to a known valid recipient to see if the issue persists. This can help isolate whether the problem is with specific recipients or a broader issue.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SU01 (User Maintenance), PFCG (Role Maintenance), and SICF (HTTP Service Hierarchy) to check user details and service configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or technical team for further investigation.