How To Fix /IWNGW/CM_BEP_COS021 - Processing of action on notification(s) started in the provider

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWNGW/CM_BEP_COS -

• Message number: 021

• Message text: Processing of action on notification(s) started in the provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWNGW/CM_BEP_COS021 - Processing of action on notification(s) started in the provider ?

  The SAP error message /IWNGW/CM_BEP_COS021 typically indicates an issue related to the processing of notifications in the SAP system, particularly when using the SAP Gateway for OData services. This error can occur in various scenarios, often related to the handling of notifications in the context of the SAP Plant Maintenance (PM) or Customer Service (CS) modules.
  Cause
  The error message /IWNGW/CM_BEP_COS021 can be caused by several factors, including:
  
  Data Issues: There may be inconsistencies or missing data in the notification that is being processed.
  Authorization Problems: The user may not have the necessary authorizations to perform the action on the notification.
  Service Configuration: The OData service may not be properly configured or activated in the SAP Gateway.
  Backend Processing Errors: There could be issues in the backend processing logic that prevent the action from being completed successfully.
  Network Issues: Connectivity problems between the frontend and backend systems can also lead to this error.
  
  Solution
  To resolve the error, you can take the following steps:
  
  Check Data Integrity: Verify that the notification data is complete and correct. Look for any missing fields or incorrect values.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action on the notification. You can check this in transaction SU53 after the error occurs.
  Service Activation: Make sure that the relevant OData service is activated in the SAP Gateway. You can check this in transaction IWFND/MAINT_SERVICE.
  Debugging: If you have access to the backend system, you can debug the processing logic to identify any issues in the code that handles the notification.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Network Connectivity: Ensure that there are no network issues affecting the communication between the frontend and backend systems.
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the OData services and the specific notifications you are working with.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.