How To Fix /IWFND/MED020 - MED Provider API - retrieving Metadata for service document

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/MED -

• Message number: 020

• Message text: MED Provider API - retrieving Metadata for service document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/MED020 - MED Provider API - retrieving Metadata for service document ?

  The SAP error message /IWFND/MED020 typically indicates an issue with retrieving metadata for a service document in the context of the SAP Gateway and OData services. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Service Not Activated: The OData service may not be activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Service URL Issues: The URL used to access the service might be incorrect or malformed.
  Backend Issues: There could be issues with the backend system that the OData service is trying to connect to.
  Network Issues: There may be network connectivity problems between the SAP Gateway and the backend system.
  Configuration Issues: Incorrect configuration in the SAP Gateway or the backend system can lead to this error.
  
  Solutions:
  
  
  Activate the Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the service is listed and activated. If not, activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the OData service. This can be done by checking the roles assigned to the user.
  
  
  
  Verify the Service URL:
  
  Double-check the URL being used to access the OData service. Ensure it is correctly formatted and points to the right service.
  
  
  
  Check Backend Connectivity:
  
  Test the connection to the backend system to ensure it is up and running. You can use transaction codes like SM59 to check RFC connections.
  
  
  
  Review Gateway and Backend Configuration:
  
  Ensure that the configuration settings in both the SAP Gateway and the backend system are correct. This includes checking the service registration and any relevant settings.
  
  
  
  Check Logs for More Details:
  
  Use transaction code /IWFND/ERROR_LOG to check for detailed error logs that might provide more context about the issue.
  
  
  
  Network Troubleshooting:
  
  If there are network issues, work with your network team to ensure that there are no firewalls or other network configurations blocking access.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches.
  Documentation: Review the SAP Gateway documentation for best practices on service activation and troubleshooting.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the /IWFND/MED020 error message.