How To Fix /IWFND/COD032 - Error retrieving roles for user '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/COD -

• Message number: 032

• Message text: Error retrieving roles for user '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/COD032 - Error retrieving roles for user '&1' ?

  The SAP error message /IWFND/COD032 Error retrieving roles for user '&1' typically occurs in the context of SAP Gateway or OData services when the system is unable to retrieve the roles assigned to a specific user. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Found: The user specified in the error message may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to retrieve role information.
  Role Assignment Issues: The user may not have any roles assigned, or the roles may not be properly configured.
  System Configuration: There may be issues with the configuration of the SAP Gateway or the backend system.
  Network Issues: There could be connectivity issues between the SAP Gateway and the backend system.
  
  Solutions:
  
  
  Check User Existence:
  
  Verify that the user exists in the system by using transaction SU01 (User Maintenance).
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access role information. You can check this using transaction SU53 after attempting to perform the action that triggers the error.
  
  
  
  Review Role Assignments:
  
  Use transaction PFCG (Role Maintenance) to check if the user has the required roles assigned. If not, assign the necessary roles.
  
  
  
  Check System Configuration:
  
  Ensure that the SAP Gateway is properly configured to communicate with the backend system. Check the settings in transaction IWFND/MAINT_SERVICE to ensure that the OData services are correctly activated.
  
  
  
  Check for Network Issues:
  
  If the system is distributed, ensure that there are no network issues preventing communication between the SAP Gateway and the backend system.
  
  
  
  Review Logs:
  
  Check the system logs for any additional error messages that might provide more context. You can use transaction SLG1 to view application logs.
  
  
  
  Recreate User:
  
  If the user is corrupted or has incorrect settings, consider recreating the user.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for the error code or related keywords in the SAP Support Portal.
  Documentation: Review the SAP Gateway documentation for more information on role management and authorization checks.
  Community Forums: Consider checking SAP Community forums for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.