How To Fix /IWFND/CM_V4_RUNTIME013 - RFC Error: User locked in target system

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_V4_RUNTIME -

• Message number: 013

• Message text: RFC Error: User locked in target system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_V4_RUNTIME013 - RFC Error: User locked in target system ?

  The SAP error message /IWFND/CM_V4_RUNTIME013 RFC Error: User locked in target system indicates that the user account being used to connect to the target SAP system is locked. This typically occurs when there have been multiple unsuccessful login attempts, or if the account has been manually locked by an administrator.
  Cause:
  
  User Lockout: The user account is locked due to too many failed login attempts.
  Manual Lock: An administrator may have locked the user account for security reasons.
  Password Expiration: The user’s password may have expired, leading to a lockout.
  System Configuration: There may be system settings that enforce user lockout after a certain number of failed attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01.
  Navigate to the user account, and check the "Lock" status. If it is locked, unlock it.
  
  
  
  Reset Password:
  
  If the password has expired, reset the password using SU01 or ask the user to reset it if they have the necessary permissions.
  
  
  
  Check User Lock Settings:
  
  Review the system settings for user lockout policies. This can be done in transaction RZ11 by checking parameters like login/failure_count and login/failure_interval.
  
  
  
  Monitor Login Attempts:
  
  Use transaction SM20 to check the security audit log for failed login attempts to understand why the user was locked.
  
  
  
  User Training:
  
  Ensure that users are aware of the password policies and the importance of using correct credentials.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SM20: Security Audit Log
  RZ11: Profile Parameter Maintenance
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to user lock issues.
  
  
  User Management Best Practices: Implement best practices for user management, including regular password updates, monitoring user activity, and educating users about security policies.
  
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future. If the issue persists, consider reaching out to SAP support for further assistance.