How To Fix /IWFND/CM_UM009 - User Mapping process has started

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_UM -

• Message number: 009

• Message text: User Mapping process has started

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_UM009 - User Mapping process has started ?

  The SAP error message /IWFND/CM_UM009 User Mapping process has started typically indicates that there is an ongoing user mapping process in the SAP Gateway system. This message is part of the user mapping functionality that is used to map users from the SAP Gateway to backend systems.
  Cause:
  
  Ongoing User Mapping Process: The error usually occurs when a user mapping process is already in progress. This can happen if a previous mapping process has not completed or if there are multiple requests trying to initiate the mapping simultaneously.
  System Lock: The system may be locked due to a previous transaction that has not been completed, causing new requests to be queued or blocked.
  Configuration Issues: There may be issues with the configuration of the user mapping settings in the SAP Gateway.
  
  Solution:
  
  Wait for Completion: If the user mapping process is still running, wait for it to complete. You can check the status of the process in the SAP Gateway logs or transaction codes like /IWFND/ERROR_LOG or /IWFND/MAINT_SERVICE.
  Check for Locks: Use transaction code SM12 to check for any locks that may be preventing the user mapping process from completing. If you find any locks related to user mapping, you may need to delete them if they are no longer needed.
  Restart the Process: If the process seems to be stuck, you may need to restart the user mapping process. This can be done by navigating to the relevant transaction or using the appropriate function module.
  Review Configuration: Ensure that the user mapping configuration is set up correctly. Check the settings in transaction /IWFND/MAINT_SERVICE and ensure that the user mapping is correctly defined.
  Check Logs: Review the logs for any additional error messages or warnings that may provide more context about the issue. This can help identify if there are any underlying problems that need to be addressed.
  
  Related Information:
  
  User Mapping: User mapping is a process that allows the SAP Gateway to map users from the front-end (like Fiori apps) to the backend systems. This is crucial for ensuring that users have the correct authorizations and access to the necessary data.
  SAP Gateway: The SAP Gateway is a technology that allows for the integration of SAP systems with other applications, enabling the development of OData services and Fiori applications.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /IWFND/MAINT_SERVICE, /IWFND/ERROR_LOG, and SM12 for monitoring and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult SAP support or your system administrator for further assistance.