How To Fix /IWFND/CM_SUBSCR013 - Failed to send notifications to &1 consumers

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_SUBSCR -

• Message number: 013

• Message text: Failed to send notifications to &1 consumers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_SUBSCR013 - Failed to send notifications to &1 consumers ?

  The SAP error message /IWFND/CM_SUBSCR013 Failed to send notifications to &1 consumers typically occurs in the context of the SAP Gateway and OData services, particularly when dealing with notifications to subscribed consumers. This error indicates that there was a failure in sending notifications to the specified number of consumers.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the consumers (e.g., external applications or services).
  Configuration Errors: Incorrect configuration of the notification service or the OData service can lead to failures in sending notifications.
  Consumer Unavailability: The consumers may be down or not reachable at the time of the notification attempt.
  Authorization Issues: The system may not have the necessary permissions to send notifications to the consumers.
  Service Endpoint Issues: The endpoint URLs for the consumers may be incorrect or not properly configured.
  Payload Issues: The data being sent in the notification may not conform to the expected format or may be too large.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the consumers over the network. You can use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration: Verify the configuration settings for the notification service and ensure that all parameters are correctly set.
  Check Consumer Status: Ensure that the consumers are up and running and can accept notifications.
  Review Authorization: Check the authorization settings to ensure that the SAP system has the necessary permissions to send notifications.
  Validate Endpoints: Confirm that the endpoint URLs for the consumers are correct and accessible.
  Inspect Payload: Review the data being sent in the notification for any issues, such as size or format problems.
  Check Logs: Look into the SAP Gateway logs and the application logs for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for the OData services and notification framework for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.