How To Fix /IWFND/CM_RS021 - Role Synchronization Get cleanup types has started

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_RS -

• Message number: 021

• Message text: Role Synchronization Get cleanup types has started

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_RS021 - Role Synchronization Get cleanup types has started ?

  The SAP error message /IWFND/CM_RS021 Role Synchronization Get cleanup types has started typically relates to issues with the role synchronization process in the SAP Gateway framework. This error can occur when there are problems with the synchronization of roles and authorizations in the system, particularly when using the SAP Fiori Launchpad or other applications that rely on the Gateway.
  Cause:
  
  Role Synchronization Issues: The error may indicate that the role synchronization process has been initiated but has encountered issues, possibly due to missing roles, incorrect authorizations, or inconsistencies in the role definitions.
  System Configuration: There may be configuration issues in the SAP Gateway or the underlying system that prevent proper role synchronization.
  Transport Issues: If roles were transported from one system to another, there may be inconsistencies or missing objects that can lead to this error.
  Database Locks: Sometimes, database locks or other transactional issues can prevent the synchronization process from completing successfully.
  
  Solution:
  
  Check Role Assignments: Verify that the roles assigned to users are correctly defined and that all necessary authorizations are included.
  Run Role Synchronization Manually: You can manually trigger the role synchronization process using transaction code /IWFND/MAINT_SERVICE to ensure that all roles are synchronized correctly.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Clear Cache: Sometimes, clearing the cache of the SAP Gateway can resolve synchronization issues. You can do this using transaction code /IWFND/CACHE.
  Check for Missing Roles: Ensure that all roles required for the applications are present in the system and correctly assigned to the users.
  Consult SAP Notes: Look for relevant SAP Notes that may address known issues related to role synchronization and apply any recommended corrections or updates.
  
  Related Information:
  
  SAP Fiori Launchpad: If you are using the Fiori Launchpad, ensure that the roles and catalogs are correctly configured.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that may be required for the applications you are using.
  SAP Community and Support: Engage with the SAP Community or SAP Support for additional insights or similar cases that may have been resolved by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or reach out to SAP Support for further assistance.