How To Fix /IWFND/CM_MGW372 - Multi-destination Subscription update failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_MGW -

• Message number: 372

• Message text: Multi-destination Subscription update failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_MGW372 - Multi-destination Subscription update failed ?

  The SAP error message /IWFND/CM_MGW372 Multi-destination Subscription update failed typically occurs in the context of SAP Gateway and OData services when there is an issue with updating a multi-destination subscription. This error can arise due to various reasons, including configuration issues, network problems, or issues with the underlying data.
  Causes:
  
  Configuration Issues: The multi-destination subscription may not be properly configured in the SAP Gateway system.
  Network Issues: There may be connectivity problems between the SAP Gateway and the target systems.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the update.
  Data Issues: The data being processed may be invalid or not conforming to the expected format.
  Service Availability: The target service may be down or not reachable.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the multi-destination subscription in the SAP Gateway. Ensure that all endpoints are correctly defined and reachable.
  Use transaction code /IWFND/MAINT_SERVICE to check the service registration and configuration.
  
  
  
  Network Connectivity:
  
  Test the network connectivity to the target systems. You can use tools like ping or telnet to check if the target services are reachable.
  Check firewall settings or any network policies that might be blocking access.
  
  
  
  Authorization:
  
  Ensure that the user or service account has the necessary authorizations to perform the update. Check the roles and authorizations assigned to the user.
  
  
  
  Data Validation:
  
  Validate the data being sent in the subscription update. Ensure that it conforms to the expected format and contains all required fields.
  
  
  
  Service Health:
  
  Check the health of the target services. Ensure that they are up and running and can handle requests.
  Use transaction code /IWFND/GW_CLIENT to test the OData service and see if it responds correctly.
  
  
  
  Logs and Traces:
  
  Check the SAP Gateway logs for more detailed error messages. You can use transaction code /IWFND/ERROR_LOG to view error logs.
  Enable tracing for the OData service to capture more detailed information about the request and response.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for SAP Gateway and OData services for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the /IWFND/CM_MGW372 Multi-destination Subscription update failed error and implement a suitable solution.