How To Fix /IWFND/CM_MGW358 - Multi-destination Subscription query failed in backend &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_MGW -

• Message number: 358

• Message text: Multi-destination Subscription query failed in backend &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_MGW358 - Multi-destination Subscription query failed in backend &1 ?

  The SAP error message /IWFND/CM_MGW358 Multi-destination Subscription query failed in backend &1 typically occurs in the context of SAP Gateway and OData services when there is an issue with the subscription to a multi-destination service. This error indicates that the system encountered a problem while trying to query a subscription in the backend system.
  Causes:
  
  Backend Service Issues: The backend service that the OData service is trying to access may be down, misconfigured, or not responding.
  Authorization Issues: The user or service account may not have the necessary authorizations to access the backend service.
  Network Issues: There may be network connectivity problems between the SAP Gateway and the backend system.
  Configuration Errors: Incorrect configuration in the SAP Gateway or the backend system can lead to this error.
  Data Issues: There may be issues with the data being queried, such as missing or invalid entries.
  
  Solutions:
  
  Check Backend Service: Ensure that the backend service is up and running. You can test the service directly using tools like Postman or the SAP Gateway Client (transaction /IWFND/GW_CLIENT).
  Review Authorizations: Verify that the user or service account has the necessary authorizations to access the backend service. Check roles and authorizations in the backend system.
  Network Connectivity: Check for any network issues that may be preventing communication between the SAP Gateway and the backend system. This can include firewall settings, VPN issues, or DNS resolution problems.
  Configuration Review: Review the configuration settings in both the SAP Gateway and the backend system. Ensure that the destination settings are correct and that the service is properly registered.
  Check Logs: Look at the SAP Gateway logs (transaction /IWFND/ERROR_LOG) and the backend system logs for any additional error messages that may provide more context on the issue.
  Data Validation: Validate the data being queried to ensure that it is complete and correct. Check for any inconsistencies or missing entries in the database.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the SAP Gateway and OData service documentation for best practices on configuration and troubleshooting.
  Community Forums: Consider checking SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.