How To Fix /IWFND/CM_MGW325 - Soft state activation failed; session time-out of service '&1' is '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_MGW -

• Message number: 325

• Message text: Soft state activation failed; session time-out of service '&1' is '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_MGW325 - Soft state activation failed; session time-out of service '&1' is '&2' ?

  The SAP error message /IWFND/CM_MGW325 indicates that there is a problem with the activation of a soft state for a service in the SAP Gateway. The message specifies that the session timeout for the service (denoted as &1) has been reached, and the timeout duration is indicated by &2.
  Cause:
  
  Session Timeout: The primary cause of this error is that the session for the specified service has timed out. This can happen if the service is inactive for a period longer than the configured session timeout duration.
  Configuration Issues: There may be misconfigurations in the service settings or the session management settings in the SAP Gateway.
  Network Issues: Intermittent network connectivity issues can also lead to session timeouts.
  Resource Constraints: If the system is under heavy load or if there are resource constraints, it may not be able to maintain the session properly.
  
  Solution:
  
  
  Increase Session Timeout: If the session timeout is too short for your use case, consider increasing the session timeout value. This can be done in the SAP Gateway settings:
  
  Go to transaction SPRO.
  Navigate to SAP NetWeaver > Gateway > OData Channel > Configuration > Session Management.
  Adjust the session timeout settings as needed.
  
  
  
  Check Service Configuration: Ensure that the service is correctly configured and that there are no issues with the service definition or implementation.
  
  
  Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scaling resources.
  
  
  Network Stability: Ensure that there are no network issues affecting the connectivity between the client and the SAP Gateway.
  
  
  Restart the Service: Sometimes, simply restarting the service or the SAP Gateway can resolve transient issues.
  
  
  Check Logs: Review the SAP Gateway logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for more details on session management and OData services.
  
  By following these steps, you should be able to diagnose and resolve the /IWFND/CM_MGW325 error effectively.