How To Fix /IWFND/CM_MGW322 - Service '&1' does not support soft state mode.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWFND/CM_MGW -

  • Message number: 322

  • Message text: Service '&1' does not support soft state mode.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWFND/CM_MGW322 - Service '&1' does not support soft state mode. ?

    The SAP error message /IWFND/CM_MGW322 Service '&1' does not support soft state mode typically occurs in the context of SAP Gateway services when there is an issue with the configuration of the service or the way it is being called. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Service Configuration: The service in question may not be configured to support soft state mode. Soft state mode is a feature that allows the service to maintain state information across multiple requests.
    2. Service Implementation: The implementation of the service might not be designed to handle soft state requests, which can lead to this error.
    3. Request Type: The request being made to the service may not be compatible with the service's configuration, particularly if it expects a different type of request (e.g., a POST instead of a GET).
    4. Gateway Version: There may be compatibility issues with the version of the SAP Gateway being used.

    Solution:

    1. Check Service Configuration:

      • Go to the SAP Gateway Service Builder (transaction code SEGW) and check the service configuration.
      • Ensure that the service is set up to support soft state mode if that is required for your application.
    2. Modify Service Implementation:

      • If you have access to the service implementation, review the code to ensure it can handle soft state requests. This may involve modifying the logic to maintain state information.
    3. Adjust Request Type:

      • Review the request being sent to the service. Ensure that it matches the expected request type and parameters defined in the service.
    4. Check Gateway Version:

      • Ensure that your SAP Gateway is up to date and compatible with the service you are trying to use. If necessary, apply any relevant patches or updates.
    5. Consult Documentation:

      • Review the SAP documentation for the specific service and the error message to understand any additional requirements or configurations that may be necessary.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production issue.

    Related Information:

    • SAP Gateway: The SAP Gateway is a technology that allows you to connect devices, environments, and applications to SAP systems. Understanding its architecture and configuration is crucial for troubleshooting.
    • Soft State Mode: This mode is often used in RESTful services to maintain session state across multiple requests. Familiarity with REST principles can help in understanding the implications of this error.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SEGW (Service Builder), IWFND/MAINT_SERVICE (Manage Services), and IWFND/ERROR_LOG (Error Log) for troubleshooting.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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