How To Fix /IWFND/CM_MGW000 - The RFC call was not successful because of system failure '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWFND/CM_MGW -

  • Message number: 000

  • Message text: The RFC call was not successful because of system failure '&1'

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWFND/CM_MGW000 - The RFC call was not successful because of system failure '&1' ?

    The SAP error message /IWFND/CM_MGW000 The RFC call was not successful because of system failure '&1' typically indicates that there was a failure in the Remote Function Call (RFC) during an OData service operation. This error can arise from various underlying issues, and here are some common causes, potential solutions, and related information:

    Causes:

    1. System Configuration Issues: Incorrect configuration of the RFC destination or the backend system can lead to failures.
    2. Network Issues: Problems with network connectivity between the SAP Gateway and the backend system can cause RFC calls to fail.
    3. Authorization Issues: The user executing the RFC call may not have the necessary authorizations to access the backend system or the specific function module.
    4. Backend System Errors: The backend system may be experiencing issues, such as being down, overloaded, or encountering its own errors.
    5. Timeouts: Long-running processes may exceed the timeout settings, leading to a failure in the RFC call.
    6. Data Issues: Invalid or unexpected data being sent in the RFC call can also lead to failures.

    Solutions:

    1. Check RFC Destination: Verify the configuration of the RFC destination in transaction SM59. Ensure that the connection is correctly set up and test the connection to see if it is successful.
    2. Review System Logs: Check the system logs in transaction SM21 and the application logs in transaction SLG1 for any related error messages that can provide more context.
    3. Network Connectivity: Ensure that there are no network issues between the SAP Gateway and the backend system. You can use tools like ping or traceroute to diagnose connectivity.
    4. Authorization Checks: Ensure that the user has the necessary authorizations to perform the requested operation. You can check this in transaction SU53 after the error occurs.
    5. Monitor Backend System: Check the status of the backend system to ensure it is up and running. Look for any performance issues or errors in the backend system's logs.
    6. Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the RFC destination configuration.
    7. Data Validation: Validate the data being sent in the RFC call to ensure it meets the expected format and constraints.

    Related Information:

    • Transaction Codes:
      • SM59: RFC Destinations
      • SM21: System Log
      • SLG1: Application Log
      • SU53: Authorization Check
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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