How To Fix /IWFND/CM_LOGGING426 - Consumer get_gsdo-method failed and cleanup was executed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_LOGGING -

• Message number: 426

• Message text: Consumer get_gsdo-method failed and cleanup was executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_LOGGING426 - Consumer get_gsdo-method failed and cleanup was executed ?

  The SAP error message /IWFND/CM_LOGGING426 indicates that there was a failure in the consumer method get_gsdo, and as a result, a cleanup process was executed. This error typically occurs in the context of SAP Gateway services, particularly when there are issues with the OData service or the underlying data model.
  Possible Causes:
  
  Service Configuration Issues: The OData service may not be properly configured or activated in the SAP Gateway.
  Authorization Problems: The user may not have the necessary authorizations to access the service or the underlying data.
  Data Model Issues: There may be inconsistencies or errors in the data model that the OData service is trying to access.
  Backend System Errors: The backend system (like an SAP ERP or S/4HANA system) may be experiencing issues that prevent it from processing the request.
  Network Issues: There could be network connectivity problems between the SAP Gateway and the backend system.
  
  Solutions:
  
  
  Check Service Activation:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE) and ensure that the service is activated.
  Check if the service is properly registered and has the correct technical settings.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the OData service and the underlying data.
  Use transaction code SU53 to analyze authorization failures after the error occurs.
  
  
  
  Debugging the Service:
  
  Use transaction code /IWFND/ERROR_LOG to check for detailed error logs related to the OData service.
  You can also debug the service by setting breakpoints in the relevant ABAP code to identify where the failure occurs.
  
  
  
  Check Backend System:
  
  Verify that the backend system is up and running and that there are no issues with the data being accessed.
  Check for any relevant error messages in the backend system that might indicate problems.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues between the SAP Gateway and the backend system.
  Check for any firewall rules or network configurations that might be blocking communication.
  
  
  
  Review Data Model:
  
  Check the data model associated with the OData service for any inconsistencies or errors.
  Ensure that the data being accessed is valid and exists in the backend system.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  /IWFND/MAINT_SERVICE: Service Maintenance
  /IWFND/ERROR_LOG: Error Log
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues with the specific OData service or the error message.
  Documentation: Review the SAP Gateway documentation for best practices in service development and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or development team for further investigation.