How To Fix /IWFND/CM_LOGGING421 - Consumer read-method failed and cleanup was executed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_LOGGING -

• Message number: 421

• Message text: Consumer read-method failed and cleanup was executed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_LOGGING421 - Consumer read-method failed and cleanup was executed ?

  The SAP error message /IWFND/CM_LOGGING421 Consumer read-method failed and cleanup was executed typically occurs in the context of SAP Gateway and OData services. This error indicates that there was a failure in executing a read operation for a consumer (client) request, and as a result, a cleanup process was triggered.
  Causes:
  
  Service Configuration Issues: The OData service may not be properly configured or activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the OData service or the underlying data.
  Data Issues: There may be issues with the data being accessed, such as missing or inconsistent data.
  Backend Errors: The backend system (like an ABAP system) may have encountered an error while processing the request.
  Network Issues: There could be network-related issues affecting the communication between the client and the SAP Gateway.
  Timeouts: The request may have timed out due to long processing times or heavy load on the system.
  
  Solutions:
  
  Check Service Activation: Ensure that the OData service is activated in the SAP Gateway. You can do this using transaction code /IWFND/MAINT_SERVICE.
  Review Authorizations: Verify that the user has the necessary authorizations to access the OData service and the underlying data.
  Analyze Backend Logs: Check the backend system logs (transaction codes like SLG1) for any errors that may provide more context on the failure.
  Debugging: If you have access, you can debug the OData service to identify where the failure is occurring.
  Check Data Consistency: Ensure that the data being accessed is consistent and available. You may need to run consistency checks or data validation.
  Network Monitoring: Monitor the network to ensure that there are no connectivity issues between the client and the SAP Gateway.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the OData service.
  
  Related Information:
  
  Transaction Codes:
  
  /IWFND/MAINT_SERVICE: To manage OData services.
  SLG1: To view application logs for error analysis.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or development team for further investigation.