How To Fix /IWFND/CM_LOGGING163 - Call instance manager for routing (Object ID available, System Alias not)

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_LOGGING -

• Message number: 163

• Message text: Call instance manager for routing (Object ID available, System Alias not)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_LOGGING163 - Call instance manager for routing (Object ID available, System Alias not) ?

  The SAP error message /IWFND/CM_LOGGING163 typically indicates an issue related to the SAP Gateway and its ability to route requests properly. This error message suggests that there is a problem with the system alias configuration or the routing of the call instance manager.
  Cause:
  
  Missing or Incorrect System Alias: The system alias that is supposed to be used for routing the request is either not defined or incorrectly configured in the SAP Gateway.
  Configuration Issues: There may be issues with the configuration of the OData service or the backend system that the Gateway is trying to connect to.
  Authorization Issues: The user may not have the necessary authorizations to access the service or the backend system.
  Network Issues: There could be network connectivity issues between the SAP Gateway and the backend system.
  
  Solution:
  
  
  Check System Alias Configuration:
  
  Go to the SAP Gateway system and check the configuration of the system alias in transaction code /IWFND/MAINT_SERVICE.
  Ensure that the system alias is correctly defined and points to the correct backend system.
  
  
  
  Verify OData Service Configuration:
  
  Ensure that the OData service is properly registered and activated in the SAP Gateway.
  Check the service's metadata and ensure that it is correctly configured to point to the backend system.
  
  
  
  Check Authorizations:
  
  Verify that the user executing the request has the necessary authorizations to access the OData service and the backend system.
  Use transaction code SU53 to check for any authorization failures.
  
  
  
  Test Connectivity:
  
  Use transaction code SM59 to check the RFC connection to the backend system. Ensure that the connection is working and that there are no network issues.
  You can also use transaction code IWFND/ERROR_LOG to check for any additional error messages that may provide more context.
  
  
  
  Review Logs:
  
  Check the logs in transaction code /IWFND/CM_LOGGING for more detailed information about the error and the context in which it occurred.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the SAP Gateway service or the backend system to clear any temporary issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Gateway documentation for information on configuring system aliases and OData services.
  Community Forums: Consider searching or posting in SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the /IWFND/CM_LOGGING163 error message.