How To Fix /IWFND/CM_LOGGING153 - Generic Service Provider failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_LOGGING -

• Message number: 153

• Message text: Generic Service Provider failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_LOGGING153 - Generic Service Provider failed ?

  The SAP error message /IWFND/CM_LOGGING153 Generic Service Provider failed typically occurs in the context of SAP Gateway services, particularly when there is an issue with the service provider or the underlying configuration. This error can arise due to various reasons, including misconfigurations, issues with the service implementation, or problems with the backend system.
  Causes:
  
  Service Configuration Issues: The service might not be properly configured in the SAP Gateway.
  Authorization Problems: The user might not have the necessary authorizations to access the service.
  Backend System Issues: There could be problems with the backend system that the service is trying to access.
  Service Implementation Errors: There might be errors in the implementation of the OData service.
  Network Issues: Connectivity problems between the SAP Gateway and the backend system can also lead to this error.
  Data Issues: If the service is trying to process data that is not valid or is missing, it can fail.
  
  Solutions:
  
  
  Check Service Configuration:
  
  Ensure that the OData service is correctly registered and activated in the SAP Gateway.
  Use transaction code /IWFND/MAINT_SERVICE to check the service status.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access the service. Check roles and authorizations using transaction code SU53 after the error occurs.
  
  
  
  Examine Backend System:
  
  Check the backend system for any issues. You can use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to look for errors.
  Ensure that the backend service is up and running.
  
  
  
  Debug the Service Implementation:
  
  If you have access to the service implementation, debug the code to identify any logical errors or exceptions that may be causing the failure.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues between the SAP Gateway and the backend system. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review Data:
  
  Check the data being processed by the service. Ensure that it is valid and meets the expected format.
  
  
  
  Check Logs:
  
  Use transaction code /IWFND/ERROR_LOG to view detailed error logs related to the OData service. This can provide more context on what went wrong.
  
  
  
  Re-register the Service:
  
  If all else fails, you might consider re-registering the service in the SAP Gateway.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Refer to the official SAP documentation for OData services and SAP Gateway for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify and resolve the issue causing the /IWFND/CM_LOGGING153 Generic Service Provider failed error.